Scaling Isn't Always About Making More This Month Than Last Month.
Intel Brief
Sometimes growing your business means increasing the number of months you don't go backwards.
Zach Brown
Founder, Sales Pipeline Pros
Operator Note
Talked to a founder yesterday who's been at it for a couple years and wants to bring in a closer to scale.
Great guy, no ego, asking all the right questions... but after the call I kept thinking about something that I think causes a lot of offers to stall out and burn through closers.
What it seems to me is that there is this unspoken expectation baked into the average founder's brain that "scaling" is ONLY defined by "making more money this month than we did last month. Every month."
Basically, if it's not always up and to the right, we're failing.
I want to poke some holes in this mentality and explain why measuring one's success in business by cash only is leading to false positives and bad data, which leads to bad decisions.
To help with what I'm getting at, here is an analogy I learned about years ago being very into fitness and health that is directly applicable.
Gymnasts.
Gymnasts are not body-builders, but are generally much stronger pound for pound. Capable of some of the most complicated maneuvers a human can do.
BUT the way they train is the complete opposite of body-building. Which traditionally goes for 1RM as frequently as possible; doing just a little more each time, "progressive overload" they call it.
But Gymnasts? Not so much. They don't go for one-rep maxes every session. In fact, most of the time they're not even trying to get anywhere even close to a "peak"... sometimes for months.
What they're doing is methodically and carefully building a BASELINE and then slowly, over time inching that baseline up until their new normal is just a tick above where it was before. And once it's set, barring something crazy, they don't ever revert back. The foundation is firm, time tested, and solidified.
Now look at how most founders try to scale, just like a bunch of meat-heads. They walk into the gym staring at one metric... revenue. Load up the bar and just go. No form, no breathing, no mind-muscle connection. Just throwing weight around.
Inevitably, when that's all you care about, stuff starts breaking. Your fulfillment breaks. Your culture breaks. Your ops break. Your people break.
But hey you did $X in three months so let's post about it. Cool. That doesn't tell me anything about how healthy your business is on the inside. It tells me you made money. Those are not the same thing and they are not even close.
So if scaling isn't just revenue going up every month... what is it?
It's the stuff that BROKE while you were chasing the number. Your fulfillment capacity. Your onboarding process. Your internal systems. Your ability to actually support a closer when you bring one in instead of handing them a flaming pile of garbage and saying "go sell."
That's the baseline the gymnast is building. Not a revenue baseline... an operational one.
Because scaling isn't always about making more this month than you did last month. Sometimes growing your business means simply increasing the number of months you don't go backwards.
That's it. That's the whole game.
Building a floor that doesn't collapse under you when something goes sideways.
You can't outpace your foundation. And you don't need to.
If you made less this month because you won in an area that doesn't show up on a bank statement... perfect. You didn't go backwards. You went slow.
And slow is smooth. And smooth is fast.
Written by Zach Brown
1,100+ hires placed. 300 founders. Five years of reading people for a living. Need a sales hire?
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