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Rep Advice
November 3, 2026·Last updated November 3, 20261 min read

A Guarantee Question Deserves a Straight Answer

Intel Brief

Treat questions about guarantees as buying signals, not invitations to pressure or gaslight the prospect.

Free sales training ($10k Value).

If a prospect asks you, "Do you have a guarantee?"

Here are a list of things that are NOT the answer:

"Do you?"

"What's behind you asking that?"

"Can you guarantee you're gonna do the work?"

"What makes you feel like you need a guarantee?"

"Are you looking for a guarantee because you don't trust yourself?"

"What would a guarantee even change for you?"

Lord, help me.

The ONLY legitimate answer to that question is the actual answer:

"Yes, we do. Here's exactly what it covers, how it works, and what you need to do to qualify."

Or...

"No, we don't offer one and here is why."

WHY is answering a perfectly reasonable question so difficult?

Baffle's me just how far some of these flippin gooroos are willing to go to avoid the most BASIC sales fundamental there is:

Telling the truth.

Do you have a guaruntee is one of the BIGGEST buying signals on the planet.

Let people have the cost/benefit conversation in their mind.

They NEED the proper info to make an INFORMED decision.

Don't gaslight your prospects.

Just answer the damn question.

Welcome to the Casino, folks.

Written by Zach Brown

1,100+ hires placed. 300 founders. Five years of reading people for a living. Need a sales hire?

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