Should Closers Get Paid for No-Shows?
Intel Brief
Charging the company for missed appointments could force marketing teams to take lead quality and buyer readiness more seriously.
Years ago when I was first starting to recruit in the Casino.
I remember seeing an offer that paid their closers $25 (I think) for every no-show.
That was a slot booked on the closer's calendar.
They reserved that time for YOUR prospect.
The prospect didn't show.
So they still got paid for their time.
I never saw another offer do it and honestly forgot about it until last night.
But MAN...
What a world we would live in if this was normal.
How much better would marketing get literally OVERNIGHT if every no-show actually cost the company money?
Because yes, a no-show wastes your closer's time.
And no, for the cheeky keyboard commandos about to sh*t on what I just said.
It is NOT the closer's job to make sure you're putting high-quality, high-intent, properly nurtured leads on their calendar
who are actually ready to speak to a rep and potentially buy.
Imagine if every bad appointment suddenly came with a $25 invoice.
I have a sneaky suspision we'd get REAL interested in lead quality pretty quick.
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